Embracing Change: Updating your Brand

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There are various reasons why companies choose to push for a rebrand, each reason more specific to one company than the next. However, there are some similarities for why this process takes place. This type of change is similar for some companies as it could stem from a shift in one’s mission, vision, values and market which are no longer reflected by the brand. 

This process in a company’s life cycle remains to be extremely important and when done properly, it is a powerful tool to help them realign with their target audience and embrace a new direction.

Out with the Old, In with the New

One of the reasons why a company chooses to rebrand is internationalization. In some cases, brand names need to be changed in order to better identify with international customers and to avoid any misassociation with any words used in the branding. An example is the rebranding of chocolate bar Twix from its original name, Raider. Raider was used mainly in Europe and soon rebranded into Twix in order to match the international name. 

Another reason why companies rebrand is repositioning. If a brand wishes to reposition the purpose or brand promise of their company, they do so by adapting new strategies, products or services, HR policies, and more. This is often done in order to attract a new market segment or to increase appeal to existing customers. 

Lastly, new CEOs often bring a second breath of life to a company that can result in major organizational changes which may influence the course their organization will take. A successful example of this is when Steve Jobs returned to Apple as their CEO in 1997 after the company was struggling to survive. With Jobs in charge, he changed the rainbow-colored apple logo to the sleek metallic logo we know today. If implemented properly, a rebrand can have lasting beneficial effects on the company.

Rebrand Wins and Losses

Instagram, the American photo- and video-sharing social networking app which boasts over a billion monthly active users, is an excellent example to begin with for a rebrand win. The release of their current logo back in 2016 received mixed reactions. However, with a suite of sub-brands and a growing focus on video-sharing, Instagram had fundamentally changed for its user and their brand needed to reflect that. The current logo is flat, clean and let the focus lay on advertisers and user content. It exudes minimalism anchored by a very on-trend gradient of colors. Instagram, to this day, has not lived down their algorithm change, where posts were arranged chronologically. Despite being one of the year’s most controversial rebrands, users and brand experts agree it was also one of the most vital and successful rebranding.

Old Logo (Left) v. New Logo (Right)

In contrast to this win, even some of the most renowned brands in the world make the mistake of changing their logo despite their good intentions and in order to modernize them, but this doesn’t need to always be the case. A company with a history so embedded into society can avoid spending a huge amount of their capital on rebrand. However back in 2016, Mastercard, arguably one of the biggest multinational financial services corporations in the world, gambled on exactly that. The company dropped the ‘Mastercard’ text from their logo after having it placed prominently front and center for so long. The assumption was that people associated them with the two colored circles, however, the design changes were unnecessary. The company eventually made a new logo which focused on dropping the company name but kept the 2016 design for corporate communications.

Old Logo (Left) v. 2016 New Logo (Right)

Current Logo

As mentioned before, rebrands are complicated and carry a huge gamble and even some of the larger brands aren’t immune to these blunders. Uber, the ride-hailing app., elected to change their logo, in an attempt to transform its purpose and cement a new reputation but 44% percent of the 2,000 people surveyed did not understand what their new logo represented.

Old Logo (Left) v. New Logo (Right)

The most important aspect to note about rebranding is knowing the risks to help determine whether or not a rebrand is being done for the right reasons. However, if rebranding has become the only option because sales have plateaued or marketing efforts have not delivered results, perhaps these problems can be solved by creating a new marketing strategy or conducting market research to uncover any underlying causes.

There are a few other major reasons one might consider a rebrand, these include, internationalization, market repositioning, renewed philosophies and mergers or acquisitions. Additionally, here are a few reasons not to rebrand, boredom, covering up a crisis or to cause an impact because of one’s ego. A rebrand shouldn’t be done on a whim; carefully calculated steps are needed in order to make such an ordeal a success.

The takeaway from this article is that in tackling a rebrand, the strategy and approach must be well-thought out and planned meticulously, a decision with this kind of impact can’t and shouldn’t be done on a whim. It’s crucial to understand and not underestimate the emotional bond some consumers may have with an old brand logo, but if one was to change it. The key is looking at the new design from different perspectives and to maintain the essence of what made the old logo resonate with people locally and/or globally.

Need help with your company’s rebrand? Schedule a FREE 20-min. consultation with Ambidextr today in our Calendly link:

Visual by: Julia Henares

Edited by: Mica Magsanoc

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